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Terms and Conditions

Last Updated: 25 August 2025

1. Acceptance of Terms

By accessing or using the services provided by Rave Marketing FZE, commercially known as RaveIntelligence (“we,” “us,” “our,” or the “Company”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not access or use our services. These Terms constitute a legally binding agreement between you and the Company.

2. Description of Services

RaveIntelligence is an AI automations agency. Our Services include, but are not limited to:

  • Developing and implementing custom AI-powered automation solutions.

  • Creating, configuring, and managing accounts on third-party software platforms, such as Customer Relationship Management (CRM) systems, on behalf of our clients.

  • Integrating and managing client software to streamline business processes.

  • Implementing and managing automated appointment booking systems which may involve handling personal information provided by your customers.

  • Providing related data analysis, market research, and consulting services.

We reserve the right to modify, suspend, or discontinue the Services, or any part thereof, with or without notice at any time.

3. User Accounts

  • Account Creation: To access certain features of the Services, you may be required to register for an account with us. You agree to provide accurate, current, and complete information during the registration process.

  • Account Responsibility: You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

  • Eligibility: You must be at least 18 years of age to use our Services. By creating an account, you represent and warrant that you meet this requirement.

4. Client Data and Access

  • Your Data: You retain all ownership rights to the data, information, and content you provide to us or that we access in the course of providing the Services, including any personal data of your own customers (“Client Data”).

  • Authorization: You grant us a limited, non-exclusive license to access, use, process, and manage your Client Data and your accounts on third-party software platforms solely for the purpose of providing the Services to you. You represent and warrant that you have all necessary rights, consents, and permissions to grant us this access and to allow us to process Client Data on your behalf.

  • Your Responsibilities: You are solely responsible for the accuracy, quality, and legality of your Client Data and for ensuring that your use of the Services complies with all applicable laws, including data privacy laws. You acknowledge that for the purposes of data protection laws like GDPR, you are the “Data Controller” and we are the “Data Processor” with respect to your Client Data.

5. Use of Services

  • Permitted Use: You are granted a non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms and for your internal business purposes.

  • Prohibited Use: You agree not to use the Services for any unlawful purpose. You shall not instruct us to process any Client Data in a manner that would violate applicable laws.

6. Fees and Payment

  • Service Fees: You agree to pay all applicable fees for the Services as outlined in your service agreement or on our website. All fees are non-refundable except as required by law.

  • Billing: We will bill you through the payment method you provide. You are responsible for providing complete and accurate billing information.

  • Price Changes: We reserve the right to change our fees at any time, and we will provide you with reasonable prior notice of any such changes.

7. Intellectual Property

All rights, title, and interest in and to the Services, including our methodologies and any software or technology developed by us, are and will remain the exclusive property of Rave Marketing FZE. These Terms do not grant you any rights to use the RaveIntelligence trademarks, logos, or other brand features.

8. Confidentiality

You may be given access to our non-public information (“Confidential Information”). You agree not to disclose our Confidential Information without our prior written consent. Likewise, we agree to treat your Client Data and any non-public business information you provide as your Confidential Information and will only use it to provide the Services.

9. Disclaimers and Limitation of Liability

  • “AS IS” Service: THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

  • Third-Party Platforms: We are not responsible for the functionality, security, or availability of any third-party software or platforms that we may manage on your behalf.

  • Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RAVE MARKETING FZE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR DATA, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless Rave Marketing FZE from any and all claims, damages, losses, and expenses (including attorney’s fees) arising from: (a) your use of the Services, (b) your breach of these Terms, or (c) any claim that your Client Data infringes on the rights of, or has caused harm to, a third party.

11. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Dubai International Financial Centre (DIFC).

12. Termination

We may terminate or suspend your access to the Services immediately if you breach these Terms. Upon termination, your right to use the Services will cease, and we will coordinate with you to securely return or delete your Client Data in our possession.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If a revision is material, we will provide at least 30 days’ notice.

14. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: info@raveintelligence.com

  • By mail: Rave Marketing FZE, Business Centre, SPCFZ, UAE.